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About us

Learn more about our business.

Welcome to Barclay Alexander, an independent mortgage & insurance brokerage with a unique approach that combines modern technology with traditional customer service.

By combining expert problem solving skills with products from the whole of the market, we create and deliver competitive mortgage & insurance solutions with a service designed to save our clients time, effort & money.

 

Please look through the website to find out more about us and how we can help you.  If you have an enquiry, please call us on 0141 404 7400 or submit an enquiry online.  All initial consultations are free of charge with no obligation and we are always happy to help both old and new clients.

Our Principles

We have developed 3 core Business Principles which are paramount to the ethos of how we conduct business.  These are:

Customer Focus

We always put our customers first.  We are passionate about helping our customers make the right decisions now, as what we decide today will have a big impact on our futures!  We will always go that extra mile to ensure that we do the best for our customers, whether that be from working late, to making that extra phone call or late night visits.  Right from our first contact we pride ourselves on our professional outlook and customer service and our continued client support.

No Sales Culture

We live in a fast and furious world, and we believe that the nature of making money has detracted many businesses from that all important personal touch.   The downside of this is that many businesses are not getting to know their customers as the pressures of Sales Targets mean that they simply don’t have time to build relationships of  Trust. We don’t believe in the Sales Culture, but instead we believe in the Service Culture.  Yes, time is precious, but we will not jeopardise making the right decision just to save a few minutes.  We believe in taking the time to be thorough, choosing the right product and finding the right solutions!

Our Goal

Our goal is simple; to impress you with our advice and service and keep you as a customer for life!  We believe in Financial Freedom which is why we want to help you think and plan smart today, so that you wont have to worry about tomorrow.

We really do care about our customers, and we really do pride ourselves on giving the best advice we can.  If you want to speak to us for a confidential & impartial chat, please give us a call today.